Warranty Policy

At CozysHome, we stand behind the quality of our furniture.
All products are covered by a 12-month limited warranty from the date of delivery.

✅ What’s Covered

Our warranty covers:

  • Manufacturing defects in materials or craftsmanship

  • Structural issues under normal household use

  • Hardware malfunctions (e.g., drawer tracks, handles)

If a covered issue occurs, we will provide:

  • Replacement parts, or

  • Product repair, or

  • A replacement item of equal value

（Depending on the specific situation）

❌ What’s Not Covered

This warranty does not apply to:

  • Damage caused by misuse, accidents, or improper assembly

  • Normal wear and tear, aging, or discoloration

  • Water / heat / chemical damage

  • Unauthorized repairs or modifications

  • Commercial or non-household usage

📌 Warranty Claim Process

To submit a warranty claim, please contact us at:
Email: support@cozyshome.com

Include:

  1. Order number

  2. Description of the issue

  3. Photos or videos of the product

  4. Contact information

Our team will respond within 2–3 business days to assist you with a solution.

⚠ Additional Notes

  • Proof of purchase is required

  • Warranty applies only to the original purchaser

  • Warranty does not cover return shipping costs unless legally required